Try this today. Ask someone you work with “What is your #1 priority?”. If that someone is in the software business, the correct answer should be “production”. What is “production”? It is the software, hardware, and people that, combined, deliver IT solutions in support of the business needs. If Thrive’s customers can’t use one of our systems means “production” is down.
In our case at Thrive HDS, “production” down means lives could be at risk. Our sole purpose, at this point, is to exchange information between various groups (hospitals, physicians, pharmacists, and labs) in the healthcare industry. Often that information is used by a doctor in an Emergency Room trying to find out what they can about a recently admitted patient. Or it might be a physician who is waiting for lab results before deciding what steps to take next for a patient. Having access to our solutions can give caregivers new insight to be used in the care they are providing.
Up until recently, my career has been spent in the financial services industry. “Production” in those environments meant somebody had to wait an hour to get their title insurance or their bank loan. Important to the customers and the company I worked for, yet a far cry from the work we do at Thrive.
My perspective has changed.
Thanks for coming in today.