This is the second of three posts that will outline how to apply Scrum principles in a project using a waterfall approach.
The second opportunity traditionally happens when a software solution goes into production. Most production systems have defects and additional functionality that are required as the system gets exercised by business users. To make changes, support teams are usually formed. Support teams generally follow the same process that is used in the testing phase. I am going to go ahead and cheat by not listing them. If you want to see the steps, click here.
The steps are identical, with the exception that the support team might repeat these steps for an extended period ( a year or longer), while the testing phase hopefully will end at some point.
My third post on this subject will discuss how you can use Scrum to help get a project back on track.
Thanks for coming in today.